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What is KVM virtualization?
KVM (Kernel-based Virtual Machine) is a Linux hypervisor that runs virtual machines directly on the hardware. Each VM gets dedicated vCPU, RAM and storage resources, with no overbooking: other customers on the same node do not slow your server down.
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What is the difference between VPS Solo, Plus and Max?
VPS Solo suits small projects with a single application (2 vCPU, 4 GB RAM). VPS Plus fits medium loads and several services side by side (4 vCPU, 8 GB RAM, 2.5 Gbit/s). VPS Max is built for high loads, many parallel applications or customer systems (8 vCPU, 32 GB RAM, 500 GB NVMe).
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Can I add Plesk?
Yes. Three editions can be selected directly in the ordering process: Web Admin (10 domains, WP Toolkit SE), Web Pro (30 domains, WP Toolkit, account management) or Web Host (unlimited domains, reseller management).
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Which distributions can I install?
6 Linux distributions are preconfigured (AlmaLinux, Debian, OpenSUSE, RockyLinux, Ubuntu Server). In addition, FreeBSD as an image and DVD installers for special-purpose systems, including Windows Server 2022/2025 (180-day trial license). See the “Distributions” section further down.
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How do custom ISOs work?
You upload your own images (iso, qcow, qcow2, raw) via browser or cURL and install them like a preconfigured distribution.
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Are snapshots the same as backups?
No. Snapshots are point-in-time copies on the same storage: ideal for a quick rollback before risky changes, but no protection against hardware defects. For real backups, implement your own strategy, e.g. with Restic, Duplicati or a second Storage Server as the target.
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What does the connection look like?
The host node has an uplink of 2× 10 Gbit/s. The VM connection is fixed per plan: 1 Gbit/s on the VPS Solo, 2.5 Gbit/s on VPS Plus and Max.
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How is the DDoS protection set up?
Protection is permanently active and filters suspicious traffic at the network edge before it reaches your server.
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What happens if the node's hardware fails?
In case of a hardware defect, the VM is migrated to another node. Snapshots make a controlled restart easier. Backups (outside the node) are your responsibility, see the snapshot question.
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What is the minimum contract term?
You choose between a monthly term and 12 months. The listed price applies to the monthly term. With 12 months, it drops by 10%. With annual prepayment, a further 5% comes on top. No setup fee.
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Which payment methods are available?
SEPA direct debit, credit card (incl. Apple Pay / Google Pay), PayPal and bank transfer.
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Can I upgrade or downgrade plans later?
An upgrade is possible at any time. A downgrade is only possible to a limited extent, because the allocated storage cannot be reduced.